📜 Terms of Service
1. Account Registration
- You are responsible for providing accurate information during sign-up.
- One account per user. Multiple accounts will be banned.
2. Deposits & Withdrawals
- Instant Deposits & Withdrawals via Solana & Ethereum networks.
- Minimum Withdrawal: Varies per asset.
- No Reversals: Once a transaction is confirmed on the blockchain, it cannot be undone.
3. Game Rules & Cashout Mechanism
- Provably Fair System ensures all game results are random.
- You may cash out at any time before the multiplier crashes.
- Auto Bets & Pre-Orders are executed at user risk.
4. Responsible Gaming
- You can set betting limits via account settings.
- If gambling is affecting your life, take a break or contact support for self-exclusion.
5. Account Termination
BalloonXPlay reserves the right to suspend or ban accounts involved in:
- Fraudulent behavior or chargebacks.
- Exploiting game mechanics or system vulnerabilities.
- Harassment or spam in live chat.
🔄 Refund Policy
1. No Refunds on Bets
- All bets are final. Once placed, they cannot be canceled or refunded.
- If a technical issue occurs on our side, affected bets may be refunded at our discretion.
2. Unsupported Tokens & Lost Deposits
- Deposits must be in SOL, ETH, USDC, or USDT.
- Any other tokens sent to our wallets are non-refundable and lost.
3. Withdrawal Delays
- Withdrawals are processed instantly, but blockchain congestion may cause slight delays.
- If a withdrawal fails, users should contact support with transaction details.
4. Fraudulent Transactions
- Any attempts to abuse the system will result in funds being forfeited and account suspension.
💡 Need Help?
For any issues related to deposits, withdrawals, or account security, contact our support team via live chat or email.
🚀 Play Smart. Play Safe. Play BalloonXPlay.
⚠️ Caution for Bettors
1. Age Restriction: You must be 18+ (or the legal age in your jurisdiction) to play.
2. Risk & Responsibility: Betting involves risk. Only wager what you can afford to lose. BalloonXPlay is not responsible for any financial losses.
3. Account Security: Keep your wallet private keys and credentials safe. We are not liable for unauthorized access due to user negligence.
4. Accepted Currencies: We only support USDC, USDT, SOL, and ETH. Depositing other tokens will not be credited or refunded.
5. Blockchain Transactions: All transactions are final and cannot be reversed.
6. Fair Play: Any form of cheating, multi-accounting, or abuse will lead to a permanent ban and loss of funds.